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Cancellation policy & cancellation form
Consumers have a right of cancellation in accordance with the following conditions, whereby a consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to either their commercial or independent professional activity:

Right of cancellation
You have the right within fourteen days to revoke this contract without giving reasons.
For contracts for the delivery of goods, the cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.
For contracts for the delivery of data that is not on a physical data carrier and is produced and provided in digital form (digital content), the cancellation period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us (Michelle Hartl, Von-Diergardt-Straße 58a, Germany, email: by means of a clear statement (e.g. a letter sent by post or email ) about your decision to withdraw from this contract. You can use the attached sample cancellation form, although this is not mandatory.
In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.
Consequences of withdrawal
If you withdraw from this contract, we will have to pay you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a different type of delivery than that offered by us). have chosen the cheapest standard delivery), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.
For contracts for the delivery of goods, we may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.
You bear the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusion or early expiry of the right of withdrawal
The right of withdrawal expires prematurely in contracts for the delivery of digital content if we have begun to execute the contract after you have expressly agreed that we will begin with the execution of the contract before the end of the withdrawal period and you have agreed to us You have confirmed your knowledge that by agreeing to this, you will lose your right of withdrawal from the start of execution of the contract.

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